AFTER SALES SERVICE
KUBOTA STYLE SERVICE FOR CUSTOMER SATISFACTION.
Kubota Myanmar always put our top priority to provide excellence service on customers. Kubota Myanmar service department connect with dealers service network to provide customer confidence and satisfaction by skillful and experience service engineers and technicians.
Service Activities
Kubota Myanmar service staffs provide the comprehensive service in warranty claim and repairing. Moreover, they also visit to customers occasionally and give suggestion the condition of products usage.
Kubota Myanmar Service Offices
To provide service for our customers in nationwide, Kubota Myanmar established 9 service offices until 2019 and they are being provided as mobile service till reach to customer place.
According to Division /State and their responsible area of the service offices are:
- Yangon Service Office
-
Location-Yangon, Responsible area- Yangon Division,Bago Division (east), Ayeyarwadd Division
- Mandalay Service Office
-
Location-Mandalay, Responsible area- Mandalay Division,Sagaing Division,Shan State
- Mawlamyine Service Office
-
Location-Mawlamyine, Responsible area- Mon State,Kayin State,Tanintharyi Division
- Taunggyi Service Office
-
Location-Taunggyi, Responsible area- Shan State (east/south), Kayah State
- Pyay Service Office
-
Location-Pyay, Responsible area- Bago Division (West),Magway Division, Rakhine State
- Naypyitaw Service Office
-
Location-Naypyitaw, Responsible area- Naypyitaw, Bago Division (east), Mandalay Division
- Pathein Service Office
-
Location-Pathein, Responsible area- Ayeyarwaddy Division, Rakhine State
- Magway Service Office
-
Location-Magway, Responsible area- Magway Division, Rakhine State
- Shwe Bo Service Office
-
Location-Shwe Bo, Responsible area- Sagaing Division, Kachin State
DEALER DEVELOPMENT
In order to provide high quality and standardized service, Kubota Myanmar dealers must adhere the following criteria which recommend by Kubota Myanmar.
INFRASTUCTURE
The dealership must have the recommended facilities and workshop to service the Kubota products.
TOOLS & EQUIPMENTS
The dealership must have the recommended Tools and Equipments to service the Kubota Products.
MANPOWER & TRAINING
Dealers must be have adequate manpower as recommended by Kubota Myanmar for the Kubota products they sell. Kubota Myanmar also provide the technical trainings to dealer’s service staffs as a Kubota Myanmar training programs. Training courses for dealers are as following.
| Training Course | Training Period |
|---|---|
| Basic training course for tractor and combine harvester | 3 days |
| Tractor repairing technique course | 5 days |
| Combine harvester repairing technique course | 5 days |
| Transplanter repairing technique course | 5 days |
| Basic course for excavator | 3 days |
| Excavator repairing technique | 5 days |
MAINTAINING YOUR KUBOTA
To prevent any issues, it’s important to know the condition of your equipment well. Always check your equipment before starting and operating.
To avoid personal injury:
Be sure to check and service the equipment on a level surface with the engine shut off, the parking brake “ON” and implement lowered to the ground.
The Daily Checks listed below are generic for most Kubota products. We recommend that you consult your operator’s manual for information on your specific model.
DAILY CHECKS
- Walk around inspection. (for all models.)
- Tighteness of tyre mounting bolt and nut .
- Tension of Crawler. (if applicable)
- Tyre pressure, Rollers, wear or damage (and/or track damage).
- Damage and wear to body.
- Care of danger, warning and caution labels.
- Tightness of all bolts, nuts and pins, etc.
- Abnormal noise or vibrations.
- Check there are no fluid leaks.
- Check engine oil level.
- Check transmission / hydraulic oil levels.
- Check coolant level.
- Check water separator.
- Clean grill, radiator and screen.
- Check air cleaner.
- Check brake pedal & braking.
- Check parking brake.
- Check clutch pedal & clutching.
- Check indicators, gauges and meters.
- Check lights.
- Check seat belt.
- Check movable parts.
- Refuel.
DOWNLOADS
- SERVICE TIPS - COOLANT CARE
- SERVICE TIPS - ENGINE OIL
- SERVICE TIPS - RADIATOR CARE
- SERVICE TIPS - TRANSMISSION
